Introduction

“At Facet technical & resource Solutions Limited, the 4 Cs – customer, compliance, cost, and community – are at the core of everything we do. These four values guide our decision-making processes and underpin our entire business model. Our focus on these principles helps us to ensure that our customers receive the best possible experience, while maintaining compliance with all relevant regulations, keeping costs reasonable, and giving back to the communities we serve.

Customer Satisfaction

Customer satisfaction is one of our primary objectives. At Facet Technical & Resource Solutions Limited we strive to provide our customers with exceptional service and value, from initial contact through to the completion of a project. By prioritising the needs of our customers, we are able to build long-lasting relationships that help us to grow and expand our business.

Compliance

Compliance is also a crucial aspect of our work. We are committed to ensuring that we comply with all relevant regulations and requirements, both for our own benefit and for the benefit of our customers. We stay up-to-date with all relevant legislation and regulations, and work hard to ensure that we are always in compliance.

Cost

Costis another key component of our business. At Facet Technical & Resource solutions Limited we recognise that our customers need to balance their budgets while still getting the best possible value. By keeping our costs reasonable, we are able to offer our services to a wide range of customers, while still delivering exceptional quality and value.

Community

Finally, we believe in giving back to the communities we serve. We work hard to develop strong, long-lasting relationships with the people and organisations in our local communities, and strive to make a positive impact on the lives of those around us. This commitment to community helps us to build a strong reputation and establish a sense of trust with our customers.

Overall, the 4 Cs are the guiding principles of our business. They help us to deliver exceptional customer service, stay in compliance with all relevant regulations, keep our costs reasonable, and give back to our communities. By prioritising these values in all aspects of our work, we are able to build a successful, sustainable business that benefits everyone involved.”

BOB STANLEY

DIRECTOR

At Facet Technical & Resource Solutions Limited, we place the utmost importance on customer satisfaction. We understand that our success is linked to the satisfaction of our customers, and we strive to achieve this goal in all aspects of our business. From our services to our products, we are committed to ensuring that our customers receive the best possible experience. We value their feedback and take it seriously, using it to continually improve our offerings and meet their evolving needs. Our ultimate objective is to provide our customers with a positive and fulfilling experience that exceeds their expectations.

STEP 1 to compliance is assessing the risk from fire. At our company, we provide Fire Risk Assessments for all types of commercial buildings, helping to mitigate the risk and prevent loss of life in the event of a fire. Our fire safety systems are designed to protect people and property, and we understand the importance of having a management fire policy in place, supported by a thorough maintenance and inspection programme, to ensure compliance with current regulatory legislation.

At Facet Technical & Resource Solutions Limited we know that the onus is on the responsible person or duty holder for the business to ensure compliance with the regulations. While many organisations are not fully aware of their legislative obligations, we can provide expert support to help them achieve and maintain compliance. Contact us to discuss your requirements and maintain compliance.

STEP 2 to compliance is the installation of compliant fire systems. The core aim of the fire alarm industry is to protect people and property, and it is essential for businesses to comply with the law. We understand the importance of good design, appropriate products, expert installation, commissioning, and thorough maintenance. We tailor our services to meet the unique needs of each business, ensuring that we deliver a system that meets their requirements. Contact us to discuss your fire system requirements.

STEP 3 to compliance is planned preventative maintenance and fault rectification. Our aim is to provide best-in-class service to our customers by listening to their needs and investing in our staff through development training. We offer a planned preventative maintenance (PPM) program to prevent breakdowns or failure of your fire safety equipment, ensuring uninterrupted operation of your life safety systems and resulting in significant cost savings over the system’s lifetime. In the event of system failures or faults, our experienced and well-trained engineers will work to quickly and cost-effectively return your system to optimum operational condition. We keep our clients informed at every step of the process, allowing them to make informed decisions on the proposed remedies to any faults discovered.

At Facet Technical & Resource Solutions Limited, we understand that price is an important factor in any business transaction. That’s why we are committed to offering competitive pricing on all of our products and services. Our pricing strategy is designed to reflect our core value of fairness, which is why we strive to find the best possible outcome for everyone involved.

At Facet Technical &Resource Solutions Limited, we believe that when we offer competitive pricing, everyone wins. Our customers benefit from lower costs while still receiving high-quality products and services, and we benefit from building strong, long-lasting relationships with our clients.

Our goal is to provide the best possible outcome for everyone involved. We recognise that finding a solution that works for both parties is essential to building a sustainable and mutually beneficial relationship. By offering competitive pricing, we are able to establish trust and demonstrate our commitment to fairness and transparency.

In short, our commitment to competitive pricing is a reflection of our dedication to creating a win-win solution for everyone involved. We believe that by prioritising fairness and transparency, we can establish a foundation for a successful and enduring partnership with our clients.